Last Revised:July 2, 2018
This privacy notice describes how we collect, process and share personal information through the PartStore Web website (this "Site"). This notice is consistent with Caterpillar's Global Privacy Statement, which describes how Caterpillar collects, processes and shares personal information, rights that you may have under privacy laws, and other information relevant to Caterpillar's processing of personal information. Caterpillar's Global Privacy Statement is available at
What personal information does this Site collect and process, and why?
This Site allows a user to search for and order certain Caterpillar products (collectively, the "Products" and, individually, a "Product"). The Site is accessed through a Caterpillar dealer (a "Dealer") website. A Dealer's website is not a Caterpillar website. Caterpillar does not control, and does not have responsibility for the content, availability operation or performance of the Dealer websites. The user will be subject to the Dealer's privacy policies while on the Dealer websites. Caterpillar encourages users to read the posted Dealer's privacy statement.
Dealers determine what information is required during the registration process and will vary at each Dealer's website. Dealers can use the information collected to enhance the customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.
If the user wants to determine Product availability and purchase a Product, the user will be sent to a customized "e site" that provides specific information provided by authorized Caterpillar dealers (each, a "Dealer"). Each of the e sites provide Dealer-specific information based upon input and data provided by each individual Dealer. The terms of sale (including the price) under which each Dealer sells Products to a user are set independently by each such Dealer.
We collect personal information that a user voluntarily provides to this Site. For example, if a user requests additional information on a Product or places an order, the user will be asked for information such as the user's name, company name, address, telephone number and e-mail address. When the user searches for a Product the user might also provide information relating to the user's or other's equipment (e.g., machines, engines), equipment fleet or other business information such as equipment location. When the user purchases a Product on this Site, the user will be asked to provide payment information (e.g., credit card data) that will only be made available to a third party payment processor.
Similarly, if the user e-mails us through the "Contact Us" link, we will ask for the user's name and e-mail address (the user may choose to provide additional information as well) so that we can respond to the user's questions or comments. Any fields that are optional (as opposed to required) will be designated as such.
Automatically Collected Information & Tracking
Do Not Track Signals
At this time, this Site does not respond to "Do Not Track" signals that may be sent by your browser. We may revisit this as standards develop on how such signals should be interpreted and applied.
Where can I obtain further information about this Site and its privacy practices?
For more information about this Site and its privacy practices, please contact us at:
Attn: Customer Interaction Center
100 NE Adams Street
Peoria, IL 61629-3350
For additional corporate contact information, please see the Global Privacy Statement at http://www.caterpillar.com/dataprivacy
Last Revised:July 3, 2018
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